If you have a question, please consult our list of frequently asked questions before contacting us for assistance.
Order & Shipping
What is the delivery time of my order?
Orders within the Netherlands are usually delivered within 1-2 business days. You will receive a track & trace code as soon as your order has been shipped.
Can I return or exchange my order?
Yes, you can return or exchange within 30 days of receipt, as long as the product is unused and in its original condition. Please see our return policy on the customer service page.
What are the shipping costs?
Within the Netherlands, Belgium and Germany, shipping is free from €25. For other countries, shipping costs are automatically calculated and displayed during checkout.
Contact
I accidentally ordered the wrong size. What now?
Don't worry! Send us an email with your order number and the correct size. We will gladly help you with an exchange, as long as the product is unworn.
What should I do if I received a damaged or incorrect item?
Please contact us as soon as possible by email. We will immediately provide a suitable solution.
Can't find what you're looking for?
Send us an email and let us know what's going on. Someone from our customer service team will get back to you as soon as possible. Please include your order number (if you have one).
You can email us at: